What's new
What's shipped recently - in plain language, newest first.
July 19, 2026
A live demo and a real FAQ page
- Scan the QR code on the homepage (or just tap it) for a live walkthrough of reporting an issue and watching it land on a real dashboard board
- A new FAQ page answering the questions operators actually ask before signing up - no sales call required
July 19, 2026
Account security, hardened
- Stronger password requirements and a login lockout after repeated failed attempts
- A new Activity page (Settings → Activity) so an owner can see who invited or removed a teammate, or touched a refund payout, and when
July 17, 2026
Sticker sizes, and a dashboard dark mode
- Pick from multiple sticker sizes in the QR sticker order wizard
- A light/dark mode toggle in the dashboard header
July 16, 2026
Refund payouts, tracked
- Record how a refund was sent - Venmo, PayPal, Cash App, or cash - and mark it sent, right from the ticket
- The QR sticker store: order printed, ready-to-stick QR codes for your machines
July 15, 2026
A board for machine repairs
- A second board for tracking non-urgent machine repairs and their cost, separate from customer tickets
- Search, and bulk status updates, on the ticket board
July 14, 2026
Training tab, password reset, legal pages
- A Training tab with SOPs and getting-started material for you and your team
- Self-service password reset
- Published Privacy Policy and Terms of Service
July 13, 2026
Marketing site and admin tools
- The public marketing site and pricing page went live
- Download a print-ready QR sheet for an entire location's machines at once
- Bulk CSV import for adding machines
- A way to remove a teammate from your account
July 11, 2026
The core product
- The Kanban ticket board - Submitted, In Progress, Resolved
- The no-login QR ticket form customers use to report a refund, outage, or suggestion